PRIVACY POLICY
Your privacy is important to Us, We are committed to protecting any personal or business information you entrust to us. This page describes how we collect, use, disclose and safeguard your personal information.
FlyLinks travel & tours reserves the right to amend this Privacy Policy, or any part thereof as and when required from time to time. Please visit this page to check it periodically for any updates or revisions.
What kind of personal information does Flylinks travel ask for?
Self / Primary data:
When you request a booking or travel enquiry with flylinks travel & Tours, we will ask for your name, address, email address, telephone number, age, gender, national Identity number, passport numbers of people travelling, visa information, health information, occupation and other personal data to make it easier for us to contact you and arrange / manage bookings accordingly.
Payments :
If you choose to pay online, you need to submit your bank details and payment information via our secure online payment provider. We know that your credit/debit card information is very sensitive, so unlike other booking websites, we don’t save any card information and will always remain confidential.
What does flylinks travel use your personal information for and who do we share it with?
Bookings: We use your primary information to contact you, manage your bookings, and to share some of it with the flights provider so that they know who to expect.
Customer Service: we may share your primary details with our CS agents in order to provide you best services at every step.
Account administration and personalisation: We link all of your bookings to your account, using your information and booking history to allow you to manage your account in the most user friendly way possible.
Marketing and promotions: based on your provided details we will offer information on relevant new products, services, and/or recommendations to you for your next holidays travel plans.
Guest reviews: your reviews and feedback are important to us and will be published to our website and other social media pages if you wish to public your comments.
When does flylinks travel share your data with third parties?
We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.
We may disclose only relevant information about you or your business to uphold our contractual obligations to you as a customer in fulfilling your travel arrangements. This may include disclosing relevant personal information with third party businesses and organisations, including airlines, tour operators, travel ancillary providers and public authorities such as customs/immigration if and when required.
How does flylinks travel use mobile devices?
We have a version of our website optimised specifically for mobile devices and a mobile app. The way we use and share your personal information when you access our site via mobile is much the same as for the regular website, in addition that they may use location services to tailor the experience according to your location.